How does Beauté work?
Beauté is a premium platform connecting you with verified, independent beauty professionals for on-demand home spa, makeup, hair, and nail services in Jeddah.
Are the beauticians verified?
Yes, every professional on Beauté undergoes a strict verification and quality-assurance process to ensure a safe, professional, and reliable experience.
What is the cancellation policy?
You can manage or cancel your bookings directly through the app. Please refer to our Cancellation Policy page for specific timeframes and refund eligibility.
Do I need to provide any supplies?
No, our professionals bring all necessary high-quality equipment and products required for your booked service.
Is Beauté available in my area?
Beauté is actively serving the Jeddah area, bringing professional beauty services directly to your home.
What payment methods are accepted?
We support secure, convenient digital payments directly through the Beauté app.
Can I book a last-minute appointment?
Yes, our platform is designed for convenience and supports on-demand booking for immediate service availability.
How do I rate my service provider?
After your service is complete, you can provide a rating and review directly in the app to help us maintain high quality.
How can I contact customer support?
You can reach our support team through the ‘Contact’ section in the app or via our official website.
How should I prepare my home for service?
Simply ensure you have a clean, well-lit space available for your service provider to set up their equipment.
Do you provide services for weddings?
Yes, Beauté offers specialized beauty packages perfect for weddings and special events.
What if I am unhappy with the service?
Your satisfaction is our priority. Please contact our support team immediately, and we will address your concerns.
Can I save my favorite beauticians?
Yes, you can mark professionals as favorites within the app to easily request them for future bookings.
How is my personal data protected?
We use industry-standard encryption to ensure your personal and payment information remains secure.
How do I update my profile?
You can manage your personal details, saved addresses, and preferences in the ‘Profile’ section of the app.
How will I know when my beautician arrives?
You will receive real-time updates and notifications through the app regarding your professional’s arrival status.
Does Beauté offer a referral program?
Stay tuned to our app notifications and social media for information on referral rewards and loyalty programs.
Can I book for corporate events?
Yes, we offer flexible booking options for corporate offices and group wellness events.
Are there gift cards available?
Gift options are available; check the ‘Promotions’ or ‘Rewards’ section in the app for current offerings.
What are your operating hours?
Beauté operates to match the needs of our users in Jeddah; check the booking availability in-app for the latest time slots.
